Frequently Asked Questions

Browse our menu, select your favorite dishes, customize your order, choose delivery time, and pay. It takes less than 2 minutes!

We offer free delivery on orders over ฿200. Smaller orders have a small delivery fee of ฿30-฿50.

Same-day delivery for orders placed before 2 PM. Next-day delivery available all other times.

We deliver across Bangkok and major cities in Thailand. Check our delivery page for full coverage list.

Credit cards, GrabPay, TrueMoney, PromptPay QR, and cash on delivery (Bangkok only).

Yes, you can cancel within 15 minutes of ordering. Contact support if your order is still preparing.

We will refund the delivery fee and provide a discount on your next order for late deliveries.

All payments use PCI-compliant encryption. We never store full card details.

Yes! All our local sellers use fresh, seasonal ingredients daily. No frozen or processed foods.

Most sellers offer vegetarian, vegan, and gluten-free options. Looking for halal? Check individual listings.

Please note you are allergic during ordering. Contact the seller directly for ingredient details.

All dishes are packaged in eco-friendly, leak-proof containers designed to maintain temperature.

Yes! Apply to become a partner seller. We help local kitchens reach more customers.

Food handler certification, compliant kitchen, and ability to deliver or partner with delivery services.

You set your own prices. We take a small platform fee of 10-15% depending on your volume.